As a leading software solutions integrator, 1010 Technologies specializes in crafting, implementing, and operating comprehensive solutions, primarily for government sectors. We take pride in being Zimbabwe’s top provider of government information systems.
We’ve developed a unique, fully integrated software platform known as the Integrated Country Engine (ICE). The modularity of ICE allows for phased deployment across various government departments, enhancing efficiency and adaptability.
Our primary goal is to empower governments to optimize revenue collection, maintain stringent control over security, regulatory, and law enforcement requirements, and provide a seamless, frustration-free experience for citizens.
We utilize top-tier technology for our software development, incorporating the benefits of open-source technology wherever possible. Our software selection is driven by our commitment to deploying robust, reliable solutions that meet our clients’ needs.
We believe in maintaining an ongoing partnership with our clients, ensuring vigilant monitoring of operations to guarantee the effectiveness of our solutions. Our commitment to innovation and continuous improvement ensures our constant availability and support.
We adopt a consultative approach to system design, development, and deployment. We understand that the integrity of the systems we provide fundamentally depends on our own integrity and reliability.
Our responsibility extends beyond successful system deployment. We aim to exceed our clients’ expectations by fostering long-term relationships and providing comprehensive, efficient service to all stakeholders. We believe in building local capacity for operating and supporting the system, while never abdicating our responsibility to ensure customer satisfaction.
The essence of ICE Engine is to perform various functions, it is a robust, multi-functional, and highly customizable application.
We are software engineers with a passion for agility. We accelerate our development process without compromising functionality.
ICE Cash is a payments gateway management platform registered as a financial services provider under the Reserve Bank of Zimbabwe.
1010TECH and its affiliates offer in excess of 25 years of experience relevant to government information systems, managing projects of a large scale on a turnkey basis. We offer extensive experience in IT business analysis and process re-engineering, IT system and software development skills.
We boast proven modern methodologies for module-based software development and system architecture design. Experience in secure logistics and supply chain management.
To document specific business requirements and ensure local tax and statutory compliance. Our Business Analysis Team are experts in translating business requirements into system processes and rules, to ensure our clients get exactly what they need
To configure the system according to business requirements and rules. They ensure the software functions as intended, and carefully assess each iteration of the software looking for innovative new directions.
To determine and manage data storage requirements for the client’s specific systems, while ensuring the software remains within defined hardware restrictions.
To develop or customise the software to suit the client unique needs. As much as possible, every bit of software is tailored specifically to each client, and our tight knit team of developers strive to produce exactly what is requested, with regular updates to cater to new requirements.
To plan and implement the physical infrastructure of networks, servers, and user hardware to ensure maximum performance. They stand on the forefront of our research and development, rigorously testing new hardware to find faster and more efficient tools for our clients.
To ensure that targets are reached on time and within the limits of the available resources. Our PMO office ensures we have regular contact with our clients to ensure that we are all aligned on the direction the project is going in. Frequent communication and adjustments ensure that we produce the perfect system for the job.
To provide ongoing, critical testing to ensure every build deployed has been scrutinized from multiple angles, producing smooth roll outs. Our QA department are also responsible for making sure we have intuitive, straightforward user interfaces, to facilitate rapid training of client staff.
Offering periodic retraining of staff, to limit any confusion caused by rapidly developing software, and our Call Center is available 24 hours a day, 7 days a week, filled with friendly, helpful, knowledgeable employees, able to assist with most issues.